Terms and conditions
1. Introduction
1.1. These Terms & Conditions are effectivloope as of September 1st 2020. Please read these Terms & Conditions carefully before you start using the website www.youbetcha.com. The fact of using the website confirms your consent with the Terms & Conditions.
1.2. The website www.youbetcha.com (“Casino”, “Website”, “Service”, “Company”, “We”, “Us”, “Our”) is owned and operated by DND TECH LIMITED a company registered in accordance with the laws of Belize, Registration Number 174671, which has its offices registered at 9 Barrack Road, Belize City, Belize. DND TECH LIMITED is licensed and regulated by the Curacao Gaming Authority and operates under the License No. XXXXXX issued to Curaçao eGaming, Authorized and Regulated by the Government of Curaçao.
1.3. The laws of the Curacao, excluding its conflicts of law rules, shall govern these Terms & Conditions and your use of the Services. Your use of the youbetcha.com may not be subject to other local, state, national, or international laws.
1.4. These Services shall be provided, governed, and enforced following the laws of the state Curacao, without regard to its conflict of laws rules. Its courts shall have exclusive jurisdiction.
1.5. All legal disputes regarding youbetcha.com and DND TECH LIMITED are an exclusive matter of the Courts and Jurisdiction of Curacao. This shall include all subjects of Consumer Protection.
1.6. These Terms & Conditions may have been translated for the convenience of our players. The English version of these Terms & Conditions shall prevail in the case of a dispute of any kind.
2. Changes Of Terms & Conditions
2.1. We reserve the right, at our sole discretion, to modify or replace these Terms & Conditions at any time. If a revision is material We will make reasonable efforts to provide at least 14 days' notice before any new Terms take effect. What constitutes a material change will be determined at Our sole discretion.
2.2. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Website and Service.
3. Player Acknowledgement
3.1. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms & Conditions. These Terms & Conditions apply to all visitors, users, and others who access or use the Service.
3.2. By accessing or using the Service You agree to be bound by these Terms & Conditions. If You disagree with any part of these Terms & Conditions then You may not access the Service. We recommend also viewing our Privacy Policy, Return Policy and AML Policy as they are part of our Terms of Service.
3.3. By accessing or using the Website You confirm to be 18 years or older. If You are not 18 years or older You may not access the Website. There is no exception for Minors from Jurisdictions which allow gambling below the age of 18, DND TECH LIMITED only allows gambling over the age of 18 on it´s website Youbetcha.com.
3.4. 4We reserve the right to ask for proof of age from you and limit access to the website or suspend your account if you fail to meet this requirement.
3.5. By accessing or using Youbetcha.com or www.Youbetcha.com you confirm to not be from any banned or restricted Region. You may not access the Service from a banned Region via a VPN.
3.6. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Please read Our Privacy Policy carefully before using Our Service.
3.7. You warrant that in Your country or the country where You are currently staying gambling and/or games of chance, are not prohibited. You are responsible for making sure such restrictions and/ or bans in Your home country or the country in which You reside do not exist. It is up to you to ensure that you are following the laws of Your home country or the country where You currently reside.
4. Player Accounts
4.1. People living or having a permanent or temporary residence in Afghanistan, Algeria, Arabia, Aruba, Australia, Belgium, Belize, Bonaire, Burkina Faso, Chad, China (PRC), Curacao, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, France, Greece, Greenland, Hungary, Iraq, Italy, Kenya, Latvia, Libya, Lithuania, Mali, Mauritania, Morocco, Niger, North Korea, Poland, Portugal, Puerto Rico, Romania, Saba, Saudi Arabia, Singapore, Slovakia, Slovenia, Somalia, Spain, Statia, St. Maarten, Sweden, Switzerland, Syria, The Netherlands, Tunisia, United Kingdom, United States of America, and any other jurisdiction that the Central Government of Curacao deems online gambling illegal are prohibited from opening an Account or in any way use or access the Gaming Services or any other Services offered by the Company. This includes all of the named Nations' Territories.
4.2. When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms & Conditions, which may result in immediate termination of your Account without notice or delay and suspension of all payouts.
4.3. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with Our Service or a Third-Party Social Media Service.
4.4. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
4.5. You may not sell your Account or give it to any other person or entity. If you give your Account to someone else this may result in immediate termination of your account and suspension of all payouts.
4.6. We may ask for additional information according to our AML/KYC Policy for KYC purposes or legal purposes (Money laundering prevention).
4.7. If we mistakenly credit your account with winnings that do not belong to you, whether due to a technical error, error in the pay-tables, or human error or otherwise, the amount will remain property of us and the amount will be deducted from your account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.
5. Duplicate Accounts
5.1. You are only allowed one Account on Youbetcha.com. Creating further Duplicate Accounts is a violation of our Terms & Conditions and we may terminate your Account without notice or delay.
5.2. Any returns, winnings or bonuses that you have gained or accrued during such time as the Duplicate Account was active may be reclaimed by us, and you undertake to return to us on demand any such amounts which have been withdrawn from the Duplicate Account.
5.3. If you forgot your login data or password to your first and only Account please contact help@youbetcha.com before creating another Account.
5.4. You shall notify Us without delay upon becoming aware that an unauthorized person (every person, except the Account owner, is unauthorized), was on your account and make sure, that this shall not happen again. It is your responsibility to keep your password and login data safe. If no notice is sent right away, We shall see it as a violation of our Terms & Conditions and may terminate your Account without notice or delay and reclaim any returns, winnings or bonuses on the Account.
6. Multiple accounts per household IP/Subnet
6.1. If multiple natural persons from the same household wish to access Youbetcha.com please inform our Customer Service Team first and complete the verification for each of them. Our Support will gladly assist you in the verification and explain to what is needed from You.
7. Dormant Accounts
7.1. You acknowledge that we may close your Account for inactivity if you do not log into your Account for one year (365 Days) or longer. This closure is a permanent closure of your original Account and you will have to create a new Account if you wish to return to Youbetcha.com at a later time. Any balance left on a closed Account will be lost. You are free, at any time prior to the account being closed for inactivity, to withdraw any balance which you are entitled to and which are held by us on your Account.
8. Accepted Currencies
8.1. We accept payments made in the following currencies: EUR, CAD, INR, NZD, USD, JPY
9. Deposits
9.1. We offer a variety of payment methods. They include, but are not limited to, VISA and MasterCard credit and debit cards, Bank Wire, Neteller, Skrill and other web wallets.
9.2. You may be asked to supply certain information relevant to your deposit including, without limitation, your credit card number, the expiration date of your credit card and your billing address. This information may also be used for AML prevention.
9.3. You represent and warrant that:
9.3.1. You have the legal right to use any credit or debit card(s) or other payment methods (s) in connection with any deposit or withdrawal and that;
9.3.2. the information you supply to us is true, correct and complete and you are at the age of 18 or older.
9.4. By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your deposit without limitations.
9.5. Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of your deposit.
9.6. Please note that the minimum amount of deposit is 10$/€ or the equivalent amount in any other of our other supported currencies. The maximum amount of deposit depends on the payment method you decide to use.
9.7. You may only use payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition then your winnings will be confiscated and the original deposit returned to the owner of the payment account. We accept no responsibility for the lost funds deposited from third party accounts.
9.8. Youbetcha.com is not responsible for any delays created by the duration of deposit from your chosen method of payment.
10. Withdrawals
10.1. The minimal amount for withdrawal is 10$/€ or the equivalent amount in any other of our other supported currencies. The maximum amount for withdrawal depends on the payment method you decide to use. If the requested amount of withdrawal exceeds the limit of a particular payment system, the amount will be withdrawn in instalments. Your withdrawals will be processed as soon as possible, however, please keep in mind that some payment options can take up to 5 banking days to process the withdrawal request.
10.2. Youbetcha.com is not responsible for any delays in the arrival of money ensuing from the added delay of our and/or your payment providers.
10.3. To ensure no money laundering is done on Youbetcha.com we only allow withdrawal to the same payment method as were originally deposited from, as long as this is possible.
10.4. We reserve the right to check your identity prior to processing payouts and to hold withdrawals for the time needed to check your identity. In case you provide false Personal Data, the withdrawal can be refused and your Account may be terminated.
10.5. Please note that youbetcha.com is not able to guarantee successful credit card payment processing in all cases and jurisdictions, as some banks issuing credit cards may block or reject such transactions at their own discretion.
11. Fees and Taxes
11.1. It is your obligation as a User of our Services to pay all fees and taxes for your winnings on youbetcha.com according to your local laws. DND TECH LIMITED can not be held responsible for your failure to pay the local taxes and fees for your winnings on youbetcha.com.
11.2. If you make a deposit and do not place any wagers, we reserve the right to cover our fees in case you decide to close your account and request a withdrawal.
11.3. All deposits need to be wagered 1x before withdrawal.
12. Availability, Errors and Inaccuracies
12.1. We are constantly updating our Website, Services and Offerings. Our Service may be mispriced, described inaccurately, or wholly unavailable, and we may experience delays in updating information regarding our services and offers on the Website and in our advertising on other websites.
12.2. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and Services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
12.3. The Service is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its behalf and behalf of its Shareholders and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.
12.4. Without limiting the foregoing, neither the Company nor any of the company's providers makes any representation or warranty of any kind, express or implied:
12.4.1. as to the operation or availability of the Service, or the information, content, and materials or products included thereon;
12.4.2. that the Service will be uninterrupted or error-free;
12.4.3. as to the accuracy, reliability, or currency of any information or content provided through the Service; or
12.4.4. that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
12.5. Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you. But in such a case the exclusions and limitations outlined in this section shall be applied to the greatest extent enforceable under applicable law. All conflicts shall be an exclusive matter of the courts and jurisdiction of Curacao.
13. Availability of Games
13.1. Certain games may be unavailable in certain jurisdictions, as required by policies of game providers which may change from time to time.
14. Game rules
14.1. You confirm that you know and understand the rules of the games offered by the Website. It is at your discretion to know the payout percentage of each game.
15. Bonus terms and Conditions
15.1. These Bonus Terms and Conditions apply to all bonuses, promotions and campaigns that youbetcha.com may from time to time offer you and form part of the General Terms & Conditions. Promotions will also have specific terms applicable to them stated within the offer.
15.1.1. You may not be eligible for all bonuses, promotions or campaigns that we offer on the website and as such other players may receive different offers to you.
15.1.2. Bonus play can begin only when your Real Money is depleted. If you make a Real Money withdrawal before you have completed your Bonus wagering the remaining Bonus will be forfeit.
15.1.3. The maximum wager when a Bonus is pending, or actively being turned over is 5€/$ or currency equivalent. You may lose your Winnings if you do not follow this rule.
15.1.4. A Bonus is only valid once per Account/household/IP address.
15.1.5. Bonus money will expire 30 days after being awarded to you, unless stated otherwise in a promotional offer.
15.1.5. A Free Spin is Game specific and cannot be transferred. Free Spins that remain unclaimed will be forfeited after 7 days, unless stated otherwise in a promotional offer.
15.1.6. A Free Spin is Game specific and cannot be transferred. Free Spins that remain unclaimed will be forfeited after 7 days, unless stated otherwise in a promotional offer.
15.1.7. Free Spins can only be granted to players that have made at least 1 deposit in their lifetime.
15.1.8. You must not engage in any activity which is intended to take unfair advantage of a Bonus. Youbetcha reserves the right to withdraw the availability of any Promotion and void any wager funded by the Bonus and remove any winnings from such wager at any time and at youbetchas sole and absolute discretion.
15.1.9. If we have reasonable grounds to suspect that a Bonus is being claimed by or for the benefit of the same person more than once or by a group of people acting in concert then we may withdraw the availability of any Bonus or all Bonuses to that customer or group of customers and/or void any wager funded by the Bonus and remove any winnings from such wager.
15.2. Wagering Requirements
15.2.1. If you are eligible for a Bonus wagering requirements will apply before you can make any withdrawals.
15.2.2. Unless otherwise stated, all Bonuses have a minimum wagering requirement of at least x 35. This means that the Bonus must be staked 35 times before any potential Winnings are converted into Real Money.
15.2.3. Within the Cashier you can see how much you have wagered and how much you have left to wager before your winnings turn into Real Money.
15.2.4. When claiming a casino bonus, any available Cash Balance on your Player Account will be used to wager first. Bonus Funds are used once your Cash Balance reaches zero or is insufficient to meet the stake.
15.2.5. All Winnings from Free spins are considered to be Bonus money and must be wagered x35 on slots before the money can be withdrawn. Winnings will be converted to Real Money only after the Bonus wagering requirements are met, unless stated otherwise in a promotional offer.
15.2.6. Casino Games are contributing towards the wager requirement as following:
15.2.6.1. Slots: 100%
15.2.6.2. All Jackpots: 0%
15.2.6.3. All Live Casino Games: 10%
15.2.6.4. All table games: 10%
15.3. Excluded Games from Bonus Play
15.3.1 The following games are excluded from bonus play, unless stated otherwise in a promotional offer. Other Games may be excluded from time to time.
15.3.1.1. 1429 Uncharted Seas
15.3.1.2. Astro Legends: Lyra and Erion
15.3.1.3. Avalon
15.3.1.4. Aztec Idols
15.3.1.5. Baron Samedi
15.3.1.6. Beautiful Bones
15.3.1.7. Beauty and the Beast
15.3.1.8. Blood Suckers
15.3.1.9. Børk The Berzerker
15.3.1.10. Casino Win Spin
15.3.1.11. Castle Builder
15.3.1.12. Castle Builder 2
15.3.1.13. Cool Buck
15.3.1.14. Creepy Carnival
15.3.1.15. Dead Or Alive
15.3.1.16. Deck The Halls
15.3.1.17. Dragons Myth
15.3.1.18. Football Champions Cup
15.3.1.19. Forsaken Kingdom
15.3.1.20. God’s Temple
15.3.1.21. Happiest Christmas Tree
15.3.1.22. Jackpot6000
15.3.1.23. Jacks or better
15.3.1.24. Jacks or better Double Up
15.3.1.25. Jokerizer
15.3.1.26. Jump!
15.3.1.27. Le Kaffee Bar
15.3.1.28. Magic of Sahara
15.3.1.29. Mirror Magic
15.3.1.30. Multifruit81
15.3.1.31. Nitro Circus
15.3.1.32. Peek-A-Boo
15.3.1.33. Rainbow Jackpots
15.3.1.34. Razor Fruits
15.3.1.35. Reactoonz
15.3.1.36. Retro Reel - Extreme Heat
15.3.1.37. Scrooge
15.3.1.38. Secrets Of Christmas
15.3.1.39. Stardust
15.3.1.40. Steam Tower
15.3.1.41. The Wish Master
15.3.1.42. Toki Time
15.3.1.43. Tomb Raider
15.3.1.44. Tomb Raider: Secret of the Sword
15.3.1.45. Tower Quest
15.3.1.46. Tut's Twister
15.3.1.47. Untamed: Bengal Tiger
15.3.1.48. Untamed: Crowned Eagle
15.3.1.49. Untamed: Giant Panda
15.3.1.50. Untamed: Wolf Pack
15.3.1.51. Vampire: The Masquerade-Las Vegas
15.3.1.52. Village People
15.3.1.53. Wild Swarm
15.3.1.54. Wizard Shop
15.3.1.54. Zombie Hoard
16. Complaints
16.1. If you have any concerns or complaints about the Service, you agree to first try to resolve the dispute informally by contacting us through our Customer Support Team. If the complaint is not resolved in this way, you are free to contact the licensing regulator listed on the Website.
16.2. In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
17. Intellectual Property
17.1. The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.
17.2. The Service is protected by copyright, trademark, and other laws of both Curacao and foreign countries.
17.3. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company. Any violation will face legal prosecution.
18. Links to Other Websites
18.1. Our Website may contain links to third-party web sites or services that are not owned or controlled by the Company.
18.2. The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
18.3. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
19. Termination
19.1. We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms & Conditions.
19.2. Any attempts to commit fraud against the Website, the Company, or another Customer of our Services will result in an immediate termination of your Account on youbetcha.com. This includes, but is not limited to, fraud and attempted fraud against our users Cryptocurrency wallets or Bank Accounts or Stolen Credit cards or abusing promotions on or for youbetcha.com or free On-site gifts.
19.3. Racism, sexism, insults or other objectionable behaviour towards our employees via Live Chat, Email or any other means of communication may result in a ban or termination of your Account according to our judgment.
19.4. Upon termination, Your right to use the Service will cease immediately.
20. Limitation of Liability
20.1. Notwithstanding any damages that you might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms & Conditions and your exclusive remedy for all of the foregoing shall be limited to the amount paid by you through the Service or 100 Euro if you haven't traded anything through the Website.
20.2. To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
20.3. Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law. All liabilities shall be an exclusive matter of the courts and jurisdiction of Curacao.